Terms of Use

Last updated: 1 July 2026

These Terms of Use (the "Agreement") enter into force between Takvio ("Takvio", the "Platform" or the "Service Provider") and the natural or legal person user (the "User") who benefits from the appointment, customer, staff and preliminary accounting management services (the "Service") offered by Takvio, upon the User creating an account or using the Service. By using the Service, you declare that you have read, understood and accepted this Agreement.

1. Definitions

• Service: The online appointment, customer management, staff tracking, finance/preliminary accounting and all related digital services offered by Takvio through its web and mobile interfaces.
• User: The business owner, authorised representative or employee who registers for the Service.
• End User: The customer/client who books an appointment or requests a service from the User's business.
• Subscription: The right to use the Service for a fixed term according to the package chosen by the User.

2. Scope of the Service

Takvio is a software service that enables businesses to manage their appointments, customer records, staff information and income-expense tracking from a single platform. Takvio may update the content, features and scope of the Service with prior notice in order to improve it.

3. Membership and Account Security

• The User undertakes that the information provided during registration is accurate, up to date and complete.
• The User is responsible for the confidentiality of account credentials (email, password, PIN, etc.) and for all transactions carried out through their account.
• In the event of suspected unauthorised access, the User is obliged to notify Takvio without delay.

4. Obligations of the User

• To use the Service in accordance with applicable legislation, public morality and this Agreement,
• To process the personal data of their end users, in their capacity as data controller, in compliance with the Personal Data Protection Law No. 6698 (KVKK) and to carry out the necessary information/consent processes,
• Not to use the Platform for purposes that are unlawful, misleading, threaten system security or infringe the rights of third parties,
• Not to use software, code or automated access tools that would harm the integrity of the Service.

5. Subscription, Pricing and Payment

• Takvio offers a free trial period and paid subscription packages. The Service may be used free of charge during the trial period defined for new registrations.
• Published package prices do not include VAT; VAT is added at the payment step and the total amount is shown on the payment screen.
• For an annual subscription, the amount payable is 10 times the monthly fee specified in the relevant package (2 months free).
• Payments are collected through the infrastructure of the contracted payment institution (iyzico); card details are not stored by Takvio.
• The subscription remains valid for the selected period unless cancelled by the User. The User may cancel their subscription at any time; cancellation takes effect at the end of the current paid period.
• Package and pricing information may be updated; current prices are published on the website and on the payment screen.

6. Intellectual Property Rights

The Takvio brand, logo, interface, software and all content belong to Takvio and are protected by intellectual property legislation. The User acquires no rights other than the right to use the Service; the User may not copy, reproduce, reverse engineer or transfer the software to third parties without permission. Data uploaded to the Platform by the User belongs to the User, and Takvio processes such data solely for the purpose of providing the Service.

7. Service Continuity and Limitation of Liability

Takvio makes reasonable efforts to provide the Service without interruption and error; however, temporary interruptions may occur due to maintenance, updates, technical failures or force majeure. To the extent permitted by applicable legislation, Takvio cannot be held liable for indirect damages, data loss or loss of profit. The User is also responsible for backing up their own data.

8. Protection of Personal Data

The principles for the processing of personal data are set out in the KVKK Privacy Notice and the Privacy Policy. The sending of commercial electronic communications is carried out within the scope of the Commercial Electronic Communications Notice.

9. Termination and Suspension

The User may terminate the Agreement at any time by closing their account. If Takvio detects use contrary to this Agreement or the legislation, it may temporarily suspend or terminate the User's account.

10. Amendments

Takvio may update this Agreement. Material changes are announced to the User by reasonable means. Continued use of the Service after the changes are published constitutes acceptance of the updated Agreement.

11. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Republic of Türkiye. The courts and enforcement offices of the Republic of Türkiye have jurisdiction over any disputes arising from the Agreement.

12. Contact

You may send us any questions and requests regarding the Agreement via our contact page.