Privacy Policy

Last updated: 13 June 2026

At Takvio, we value your privacy. This Privacy Policy explains what data we collect when you use takvio.app and the Takvio application, and why and how we process it.

Data We Collect

• Account information: Full name, business name, email address and phone number.
• Business data: Appointments, customers/clients, services, staff and financial records that you enter into the application.
• Usage data: Technical data about sessions, devices and how you use the site.
• Payment data: Payments are processed through our secure payment provider; your card details are not stored on Takvio servers.

Why Do We Process Data?

• To provide the service and to create and manage your account,
• To enable appointment, customer and financial management for your business,
• To ensure security and prevent misuse,
• To fulfil legal obligations.

Data Security and Isolation

Each business's data is isolated at the database level by row-level security (RLS); a business can access only its own data. Data is transmitted over encrypted connections (SSL/TLS).

Sharing of Data

We do not sell your data to third parties for marketing purposes. It is shared only with trusted infrastructure providers necessary to deliver the service (hosting, authentication, payment) and, where legally required, with the competent authorities.

Retention Period

Your data is retained for as long as your account is active. If you close your account, your data is deleted or anonymised within a reasonable period, subject to statutory retention obligations.

Your Rights

You have the right to access, rectify and erase your personal data and to restrict its processing. For details, you may review the KVKK Privacy Notice and submit your requests through our contact channels.

Cookies

For information on our use of cookies, see our Cookie Policy page.

Contact

For privacy-related questions, reach us via our contact page.